2010 20 July 2010

Personal experiences and problems with DOMINIOFAIDATE.COM

I do not usually write reviews on services, but when, suddenly, you're forced to change providers because, to save a few cents, you registered the domain (which you only need to redirect the name on a web server and VPS on a server MX comprehensive as that of Google) with a provider that after 1 month of functioning, block the domain attributing blame Google ... I think too much.
History.
April: register your domain at DOMINIOFAIDATE.COM with only DNS management services
May: Start to register the domain on Google Apps, but since I'm off the times I take it easy.
June 13: Deadline proper configuration GMAIL version Google Apps, then I get my emails on Google's server having an interface and properly configured the MX server.
July 14: Date dramatic, the website still supported Google Apps (through changes to the DNS CNAME entries DOMINIOFAIDATE.COM) is no longer attainable, nor from my network or from any traceroute on the web.
Contacting the service on 15, when it stops to function even access all'intefaccia mail, last service still alive but no email for 24 hours. After verification of my personal conclude that it is their fault, then, using the appropriate form in their website to write:
"No longer works docs.XXXXXX.it the subdomain, and not having changed anything I do not know what to attribute the problem, you could control? Thank you. Emanuele
I answer the first time like this:
"Dear Emmanuel Persians, respond to the request # 599000:

From a standpoint of DNS servers there are problems I anomalies, the record also shows DNA from you configure:

Docs CNAME ghs.google.com.

Docs.XXXXXX.it the subdomain points to ghs.google.com that the error 404 Not Found. In this case the problem is Google's service. The advice to check the configurations on the Google service. "

In addition to typing errors, however it is clear that in their view, if the page does not appear to blame Google ...
After my urgent request for verification:
What I know is strange that the DNS is not precisely fixed.
given that Google's services are online and access it from the address
management functions throughout
I doubt that I say that is not your fault.
And today it does not work POST.

If the service is restored to ask your own statement
legally valid, which declared that DOWN is caused by servers
and Google services.

If I say that is because of a misconfiguration and your
replication of DNS servers I note that there was a problem and
is solved.

As you can see:

http://tracert.com/resolve_exe.html?arg=www.XXXXXX.it
or

Other domains registered with Google Apps but always supported in Aruba:

http://tracert.com/resolve_exe.html?arg=docs.manulele.net

But with a test of a Non-existent address never set AND CERTAINLY
http://tracert.com/resolve_exe.html?arg=hjdshf.manulele.net
is the same error found with you.

THANKS FOR THE SUPPORT.

NOT RECEIVE RESPONSE
The rewrite saying (here abbreviated):

[...]
From further audit the DNS fails to blame
the mismanagement of the nameservers:

http://network-tools.com/nslook/Default.asp?domain=www.XXXXXX.it&type=255&server=127.0.0.1&class=1&port=53&timeout=5000&go.x=17&go.y=11

[...]
Point out that, again because of these problems, servers
MX for e-mail does not work and receive messages.
[...]
If the service is restored and fully functioning
24-48 hours to transfer the domain to another
provider and you will be contacted by our office.
Sincerely, Emmanuel Persians

They answer me by stating that:

Dear Emmanuel Persians, respond to the request # 599000:
Forgive me, after a more precise check DNS configurations you have set are not incorrect.
Create a record based on the parameters :[...]

In practice suggest to recreate all areas ...
And require a telephone to speak directly and try to identify what caused the malfunction generatio after one month of perfect run, they respond by changing their first release:

Dear Emmanuel Persians, respond to the request # 599000:
the problem is not dependent on Google service.
The problem depends on an incorrect DNS configuration parameters. I suggest you consider our previous reply to proceed properly.
"Managing DNS", allows you to configure the zone records based on its needs.
I'm sorry, but technical support is exclusively via the ticketing system. The number is only expected to trade issues.
If you have any further problems please contact us
Please note that at http://support.dominiofaidate.com can find many useful information and guides.
Sincerely
DominioFaiDaTe Support Team

At this point I leave to you all, webmasters and resellers of services a sincere and practical decision. It's worth saving a few dollars (or a few cents) and then have a service that you lose data? Maybe sometimes stability is quite important. XXX think that after months of completion of site your client loses visibility on inside for XXX days and any email. Perhaps the deal gets a little 'more demanding some coin saved.

It's your decision!

I yesterday I asked the provider change.

Problems DominioFaiDaTe.com

DNS Management

Managing Name Servers

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